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COO, Home Care and Hospice

Facility: Catholic Health Home Care Location: Farmingdale, NY Department: Administration Category: Leadership Schedule: Full Time Shift: Day shift Hours: 8:30AM - 4:30PM ReqNum: 6044807

Chief Operating Officer (COO)

Catholic Health Home Care and Good Shepherd Hospice, members of Catholic Health, is seeking a dynamic Chief Operating Officer for our expanding Home Health and Hospice programs.

Serving more than 3000 patients daily in Long Island and Queens, the COO is responsible the operational success of our Certified Home Health Agency and Hospice programs:

  • Lead clinical operations to support strategic program growth and service expansion
  • Develop new and unique ways to improve operations of the organization and to create new opportunities.
  • Oversee the planning, implementation and evaluation of the organization's clinical programs and services.
  • Manages Home Health and Hospice activities to achieve key operational objectives, including revenue cycle, expense management and quality performance metrics
  • Oversee quality and develop strategies to improve CAHPS (Consumers Assessment of Healthcare Providers and Systems), HQRP (Hospice Quality Reporting Program) and Hospice PEPPER (Program for Evaluating Payment Patterns Electronic Report) scores and other hospice quality metrics, HHCAHPS, Star Ratings, HH QRP and other home health measures.
  • Ensure clinical and operational regulatory compliance with State, Federal regulations and Joint Commission standards.
  • Foster an organizational cultural that encourages and supports employee inclusion and participation.
  • Encourage employee inclusion, participation, development and education. Lead employees to encourage maximum performance and dedication. Create policies that support the culture and vision of the organization.
  • Maintain a climate that attracts, keeps, and motivates a diverse staff of top-quality people.
  • Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization. Work to educate community groups and local political entities regarding organizational goals and needs.
  • Develop systems and reports to enhance clinical outcomes.
  • Direct business operations to strategically support a customer centric organization.
  • Work with VPs, AVPs and Clinical directors in budget development and implementation.
  • Work with clinical directors to assure that care is delivered in a cost-effective, safe way.  
  • Assists department heads/directors in directing work activities, establishing system control procedures, implementing agency-wide policies / administrative directives and managing staff performance

Minimum Requirements:

  • Master’s degree in Nursing, Public Health, Business or Healthcare Administration required
  • Current and valid NY State license to practice as a Registered Nurse
  • Minimum of 5 years’ experience in a senior leadership position in home health care
  • Thorough knowledge of home health service, clinical delivery and reimbursement patterns
  • Thorough knowledge of finance and budgeting
  • Excellent leadership, oral, written and presentation skills

At Catholic Health your well-being comes first, with comprehensive compensation and benefits.  In addition to multiple medical plans, life insurance, generous paid time off and flexible spending accounts, we offer substantial tuition reimbursement, an employer funded pension plan and several savings plan options for your future.

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