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Facility PACS Administrator

Facility: CHS Services Inc Location: Melville, NY Department: IT Administration Category: IT Schedule: Full Time Shift: Day shift Hours: 8:00-4:00 ReqNum: 6026638

Position Summary:

Responsible for the on-site
day to day operational support of all PACS systems. Perform local and remote device calibration
and integration. Perform daily quality and departmental QA reporting. Coordinates
with the facility desktop support in areas of workstation and hardware/software
deployment and issues. Responsible for local image order management. Understands
the scope, schedule, and quality of the project within the enterprise PACS/VNA
solution. Understands and follows the detailed work plans.Demonstrates competency of an application
systems analyst and implementation activities, including:in-depth analyses of workflows, data
collection, report details, and other technical issues associated with the use
of vendor software.Identifies issues
that impact deadlines and quality of project and escalates to the Manager.Works with the Manager to actively resolve
issues and apply risk mitigation strategies.

Essential Functions:

  • The Facility PACS Administrator PACS/Radiant is the primary
    on-site support contact and coordinates all questions and issues that arise at
    their local facility. In addition to the duties discussed above, responsible
    for the following:
  • Supporting
    contact for the application
  • Serving
    as a bridge between end users, the Melville IT team and vendor implementation
    staff.
  • Coordinating
    all issues that arise for their application area
  • Participates in all aspects of information systems implementation
    (planning, build, test, train, implement, production support).
  • Supporting
    contact for the application
  • Serving
    as a bridge between end users, the Melville IT team and vendor implementation
    staff.
  • Coordinating
    all issues that arise for their application area
  • Participates in all aspects of information systems implementation
    (planning, build, test, train, implement, production support).
  • Adhering to standards for naming and numbering
    conventions and security classifications.
  • Understanding choices in application specifications and
    prepares details of specifications as needed.
  • Investigating the preferred choices of the users.
  • Developing and documenting internal procedures.
  • Collaborate with team and vendor to create and
    execute implementation plans.
  • Ability to assist clinical staff in articulating and
    documenting processes and issues.
  • Facilitate team in identifying and resolving system
    issues which have an enterprise-wide impact on the project
  • Become knowledgeable in the organizational processes,
    policies, procedures and business operations of the Radiology departments as
    they relate to the project.
  • Actively participate in live and post-live support.
    This will include training, issues management; follow up communication,
    application changes, etc. This
    requires availability to work all shifts during Go Live and maintenance
    events.
  • Willing to participate in leadership project
    meetings.
  • Ability to facilitate accurate communication between
    all involved parties.
  • Guarantees efficient and effective completion of work
    assignments in accordance with standard procedures
  • Assists facilities in meeting dynamic regulatory requirements.
  • Ability to break down complex problems into
    manageable tasks
  • Works independently, across functional areas and
    hierarchical levels
  • Accurate and timely recording of time against tasks
    assigned.
  • Contributes to and consistently applies CHS Services'
    policies, procedures and benefits to all customers and/or employees by
    effectively working with all customers and CHS personnel without
    discrimination.
  • Conducts
    himself/herself in conformity with the Corporate Compliance Assurance Program
    and is committed to the mission and goals of Catholic Health Services of Long
    Island.
  • Plays
    an active role in the CHS information security awareness program by following and
    supporting all CHS information security policies and procedures to the best of
    their ability. This will include reporting any suspected fraud, abuse, or
    violation of policy to the appropriate management or reporting mechanism.

Functional Abilities
(including but not limited to):

  • Excellent interpersonal skills required for day-to-day
    interaction with entity clinical department management.
  • Excellent written and verbal communication skills
  • Specific clinical knowledge and experience that will
    enable the self-confidence to carry out responsibilities and interaction with co
    workers in a professional manner.
  • Willingness to travel from entity to entity.
  • Willingness to attend training classes- out of state
    requiring overnight travel over multiple days
  • Environment is subject to high-level visibility through
    verbal and written communications with senior hospital management, associated
    project deadlines.
  • Ability to exercise independent judgment and maintain
    confidentiality of material and information
  • Ability to function effectively in a fast paced
    environment and meet goals of timeliness and quality
  • Must be available for on-call support on a regular
    basis. Due to project requirements, overtime will be required as needed.

Education, Training, and
Experience:

  • Must have a Bachelors and at least 3 years experience
    in a progressive IT role.
  • Working knowledge of policies, procedures, and
    business operations of a radiology department.
  • Proficient in Microsoft office,
  • Demonstrated ability to manage to deadlines, changing
    priorities
  • Strong project management skills (ability to lead
    meetings, prioritize, resolve conflicts, maintain issues list, manage project
    plan).
  • Strong communication and follow-up skills.
  • Detail oriented and knack for probing for information
    in order to fully understand the underlying needs that drive how the system
    should be built.
  • Strong problem-solving abilities; excellent
    communication and interpersonal skills.
    Independent and self-motivated, energetic with strong desire to learn.

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