IT Project Manager

Facility: CHS Services Inc Location: Melville, NY Department: IT Project Management Office Category: IT Schedule: Full Time Shift: Day shift Hours: 9:00AM-5:00PM ReqNum: 6031545

POSITION SUMMARY:

The Project Manager for CHS IT is responsible for management and
oversight of Information Technology initiatives for Catholic Health Services of
Long Island (CHS).This individual works
closely with IT Management, IT staff and business unit leaders in the planning,
development, implementation and transition to support of IT associated projects
in accordance with CHS strategic objectives.The scope of initiatives includes projects from all areas of IT
(Technical, Infrastructure, Revenue Cycle, Clinical, Physician Practice,
Population Heath and Enterprise Systems).

DUTIES/RESPONSIBILITIES (Not inclusive as may vary with assignments):

Team Management

• Lead and coordinate internal and
  business partner resources through the execution of projects.
• Assist and support resource
  availability planning and allocation.
• Evaluate, measure and report team
  member performance as appropriate and defined by CHS IT Management.
• Establish and maintain relationships
  with CHS IT Management, IT Application Teams, IT Technical Teams and
  business unit stakeholders.
• Develop and foster team building
  atmosphere for all initiatives.
• Develop, educate, and monitor staff adherence
  to CHS policies, procedures, and work standards.
• Support or directs the daily project operations
  of team members to provide work assignments, allocate team resources to
  tasks, monitor work schedules, ensure deadlines are met and services are
  being delivered efficiently in accordance with the requirements and CHS
  strategic objectives.
• Facilitate the on boarding process of new
  members to CHS IT Program Management.
• Consistently assesses
  and acknowledges each team member's contributions.
• Effectively utilizes
  each project team member to his/her fullest potential and motivates the
  team to work together in the most efficient manner.
• Identifies opportunities
  for team improvement, tracks lessons learned and communicates information
  with project team members.
• Identifies and addresses training and
  development needs of project teams.
• Uses project management skills and
  leadership to support other project leaders with initiatives.

Client Interaction

• Communicates as needed and provides
  customer service with business unit leaders of CHS.
• Identifies and evaluates the
  requirements of the business units and can provide options to fulfill the needs
  or assist in alternative business options where a technology solution does
  not exist.
• Continually seeks opportunities to
  increase customer service satisfaction and deepen client relationships.

Project Management

• Ensures the definition of project objectives, scope, technical and
  operative feasibility and involves all relevant stakeholders.
• Leads and facilitates all phases and techniques appropriate for a
  respective initiative including and not limited to: planning, design,
  build, testing, training, implementation and closure.
• Collects and documents project requirements, assists development of
  solutions and workflows.
• Ensures projects are delivered within the approved scope, schedule
  and budget.
• Develop, maintain or facilitate comprehensive project documentation
  as appropriate for a respective initiative and in accordance with CHS IT
  policy and procedure.
• Manage changes to project scope, schedule and budget.
• Perform risk and issue management addressing the mitigation and
  resolutions accordingly.
• Leads and manages meetings
  as necessary.
• Demonstrates strong adherence to IT change management policies and
  procedures and holds team members accountable for compliance.

Financial & Operations Management

• Assists in developing and monitoring
  the Department's Operating and Capital Budgets.
• Identifies internal/external business
  processes requiring improvement and recommends possible solutions for
  improvement.
• Leads internal teams/committees, as
  requested.
• Reviews project status reports and support
  other project leaders as requested.
• Demonstrates a strong understanding of
  HIPAA requirements governing security of PHI and monitors compliance
  within areas of responsibility.

KNOWLEDGE AND SKILL
REQUIREMENTS

Bachelor's Degree in Computer Science or
Business Administration or equivalent and a minimum of four to seven years of
experience in a progressive IT environment is required.Project Management Professional (PMP) certification
preferred.

• Work
  experience in the Information Technology sector.
• Healthcare
  or Healthcare IT work experience preferred (i.e. knowledge and experience
  of healthcare operational environment).
• Excellent
  communication and presentation skills.
• Ability
  to evaluate and interpret end user information requirements, and recommend
  or develop appropriate systems and/or application solutions.
• Knowledge
  of computer/computational science, data analysis, and programming
  technologies, concepts, and techniques.
• Ability to develop, implement, install,
  test, and troubleshoot complex applications software.
• Ability
  to record, track, corresponds, and document resolution of user problems by
  means of problem reporting database software.
• Ability
  to develop user documentation for training, software/hardware use, user
  procedures, and project deliverables.
• Ability to learn and utilize new
  applications and systems.
• Strong
  organizational skills and the ability to manage multiple endeavors
  concurrently.
• Experienced
  with project management software and Microsoft Windows applications
  (MS-Word, MS-Excel, MS-Power Point, MS-Visio & MS-Project).

Expectation
for All Employees:

• Demonstrate knowledge of and conduct himself/herself in conformity
  with the CHS Compliance Assurance Program and Standards of Conduct.Employee shall receive a copy of the CHS
  Compliance Program Handbook and be aware of the CHS Helpline.Employee will perform all work
  activities according to the highest ethical and legal standards.
• Conduct
  himself/herself in conformity with the HIPAA Compliance Program and
  applicable institutional policies and procedures for patient privacy.
• Play an
  active role in the CHS Information Security Awareness Program by following
  and supporting all CHS information security policies and procedures to the
  best of their ability.This will
  include reporting any suspected fraud, abuse, or violation of policy to
  the appropriate management or reporting mechanism.
• Support
  the organization's mission, vision, and values by exhibiting the following
  behaviors: excellence and competence, collaboration, innovation, respect
  personalization, commitment to our community, and accountability and
  ownership.
• Responsibilities
  may require evening and weekend work in response to needs of the systems
  being supported.