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IT Project Manager

Facility: CHS Services Inc Location: Melville, NY Department: IT Project Management Office Category: IT Schedule: Full Time Shift: Day shift Hours: 9:00AM-5:00PM ReqNum: 6031545


The Project Manager for CHS IT is responsible for management and
oversight of Information Technology initiatives for Catholic Health Services of
Long Island (CHS).This individual works
closely with IT Management, IT staff and business unit leaders in the planning,
development, implementation and transition to support of IT associated projects
in accordance with CHS strategic objectives.The scope of initiatives includes projects from all areas of IT
(Technical, Infrastructure, Revenue Cycle, Clinical, Physician Practice,
Population Heath and Enterprise Systems).

DUTIES/RESPONSIBILITIES (Not inclusive as may vary with assignments):

Team Management

  • Lead and coordinate internal and
    business partner resources through the execution of projects.
  • Assist and support resource
    availability planning and allocation.
  • Evaluate, measure and report team
    member performance as appropriate and defined by CHS IT Management.
  • Establish and maintain relationships
    with CHS IT Management, IT Application Teams, IT Technical Teams and
    business unit stakeholders.
  • Develop and foster team building
    atmosphere for all initiatives.
  • Develop, educate, and monitor staff adherence
    to CHS policies, procedures, and work standards.
  • Support or directs the daily project operations
    of team members to provide work assignments, allocate team resources to
    tasks, monitor work schedules, ensure deadlines are met and services are
    being delivered efficiently in accordance with the requirements and CHS
    strategic objectives.
  • Facilitate the on boarding process of new
    members to CHS IT Program Management.
  • Consistently assesses
    and acknowledges each team member's contributions.
  • Effectively utilizes
    each project team member to his/her fullest potential and motivates the
    team to work together in the most efficient manner.
  • Identifies opportunities
    for team improvement, tracks lessons learned and communicates information
    with project team members.
  • Identifies and addresses training and
    development needs of project teams.
  • Uses project management skills and
    leadership to support other project leaders with initiatives.

Client Interaction

  • Communicates as needed and provides
    customer service with business unit leaders of CHS.
  • Identifies and evaluates the
    requirements of the business units and can provide options to fulfill the needs
    or assist in alternative business options where a technology solution does
    not exist.
  • Continually seeks opportunities to
    increase customer service satisfaction and deepen client relationships.

Project Management

  • Ensures the definition of project objectives, scope, technical and
    operative feasibility and involves all relevant stakeholders.
  • Leads and facilitates all phases and techniques appropriate for a
    respective initiative including and not limited to: planning, design,
    build, testing, training, implementation and closure.
  • Collects and documents project requirements, assists development of
    solutions and workflows.
  • Ensures projects are delivered within the approved scope, schedule
    and budget.
  • Develop, maintain or facilitate comprehensive project documentation
    as appropriate for a respective initiative and in accordance with CHS IT
    policy and procedure.
  • Manage changes to project scope, schedule and budget.
  • Perform risk and issue management addressing the mitigation and
    resolutions accordingly.
  • Leads and manages meetings
    as necessary.
  • Demonstrates strong adherence to IT change management policies and
    procedures and holds team members accountable for compliance.

Financial & Operations Management

  • Assists in developing and monitoring
    the Department's Operating and Capital Budgets.
  • Identifies internal/external business
    processes requiring improvement and recommends possible solutions for
  • Leads internal teams/committees, as
  • Reviews project status reports and support
    other project leaders as requested.
  • Demonstrates a strong understanding of
    HIPAA requirements governing security of PHI and monitors compliance
    within areas of responsibility.


Bachelor's Degree in Computer Science or
Business Administration or equivalent and a minimum of four to seven years of
experience in a progressive IT environment is required.Project Management Professional (PMP) certification

  • Work
    experience in the Information Technology sector.
  • Healthcare
    or Healthcare IT work experience preferred (i.e. knowledge and experience
    of healthcare operational environment).
  • Excellent
    communication and presentation skills.
  • Ability
    to evaluate and interpret end user information requirements, and recommend
    or develop appropriate systems and/or application solutions.
  • Knowledge
    of computer/computational science, data analysis, and programming
    technologies, concepts, and techniques.
  • Ability to develop, implement, install,
    test, and troubleshoot complex applications software.
  • Ability
    to record, track, corresponds, and document resolution of user problems by
    means of problem reporting database software.
  • Ability
    to develop user documentation for training, software/hardware use, user
    procedures, and project deliverables.
  • Ability to learn and utilize new
    applications and systems.
  • Strong
    organizational skills and the ability to manage multiple endeavors
  • Experienced
    with project management software and Microsoft Windows applications
    (MS-Word, MS-Excel, MS-Power Point, MS-Visio & MS-Project).

for All Employees

  • Demonstrate knowledge of and conduct himself/herself in conformity
    with the CHS Compliance Assurance Program and Standards of Conduct.Employee shall receive a copy of the CHS
    Compliance Program Handbook and be aware of the CHS Helpline.Employee will perform all work
    activities according to the highest ethical and legal standards.
  • Conduct
    himself/herself in conformity with the HIPAA Compliance Program and
    applicable institutional policies and procedures for patient privacy.
  • Play an
    active role in the CHS Information Security Awareness Program by following
    and supporting all CHS information security policies and procedures to the
    best of their ability.This will
    include reporting any suspected fraud, abuse, or violation of policy to
    the appropriate management or reporting mechanism.
  • Support
    the organization's mission, vision, and values by exhibiting the following
    behaviors: excellence and competence, collaboration, innovation, respect
    personalization, commitment to our community, and accountability and
  • Responsibilities
    may require evening and weekend work in response to needs of the systems
    being supported.
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