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Practice Support Associate

Facility: CHS Services Location: Rockville Centre, NY Department: Physician Strategy Category: Administrative / Business Support ReqNum: 6032255

 Practice Support Associate

Catholic Health (CH) is an integrated health care delivery system with some of the region's finest health and human services agencies. CH includes six hospitals, three skilled nursing facilities, a regional home nursing service, hospice and a multiservice, community-based agency for persons with special needs. Under the sponsorship of the Diocese of Rockville Centre, CH serves hundreds of thousands of Long Islanders each year, providing care that extends from the beginning of life to helping people live their final years in comfort, grace and dignity.

Position Summary:

As a Practice Support Associate for Catholic Health Services, you will be responsible for a variety of clerical duties to help facilitate the daily functions of the Physician Practice. This position requires the ability to function in a multi-tasking computerized environment including use of the CH EPIC Practice Management System. 

You will play a vital role in accommodating our patient's needs by providing exemplary customer service. Our goal is to treat our patients with I-CARE Values: Integrity, Compassion, Accountability, Respect and Excellence. 

Responsibilities:

  • Answering phones 
  • Scheduling appointments
  • Handling physician correspondence
  • Preparing patient charts for visits 
  • Contacting insurance companies for referrals and authorizations 
  • Assisting patients with various needs

Requirements:

  • High School diploma or GED required; Associates degree or completion of a related specialty program in an accredited school is preferred.
  • Microsoft Office Suite proficiency, Word, Excel, PowerPoint, Outlook
  • Excellent interpersonal skills and effective written and oral communication skills to enhance population specific service, team collaboration and analytical problem solving
  • Can multitask and work efficiently
  • Knowledge of medical terminology desirable
  • Able to use, maintain and troubleshoot office equipment 

At Catholic Health your well-being comes first, with comprehensive compensation and benefits; our offerings go beyond the basics. In addition to multiple medical plans, life insurance, generous paid time off and flexible spending accounts, we also offer substantial tuition reimbursement, an employer funded pension plan and several savings plan options for your future.

Our primary focus is the way we treat and serve our communities. We work collaboratively to provide compassionate care and utilize evidence based practice to improve outcomes – to every patient, every time. We are committed to caring for Long Island. Be a part of our team of healthcare heroes.

Catholic Health is also proud to be voted one of Newsday's Top Places to Work on Long Island in 2018 and 2019 and Modern Healthcare's Best Place to work in both 2019 and 2020.

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