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Front Desk Supervisor

Facility: St Francis Hospital Location: Roslyn, NY Department: Interventional Cardiology Category: Administrative / Business Support Schedule: Full Time Shift: Day shift Hours: 10am-6pm ReqNum: 6023637

Front Desk Supervisor

St. Francis Hospital, The Heart Center is New York State's only specialty designated cardiac center. A member of Catholic Health Services of Long Island, St. Francis is consistently recognized by U.S. News & World Report as a national leader for Cardiology & Heart Surgery, as well as for Gastroenterology & GI Surgery. Additionally, U.S. News rates St. Francis as high performing in Geriatrics, Neurology & Neurosurgery, Orthopedics, and Pulmonology. Nursing care at St. Francis is also nationally recognized, with multiple Magnet designations, as well as the AMSN PRISM Awards and Beacon Awards. St. Francis has regularly out-scored other hospitals on Long Island.

The Front Desk Supervisor manages and supervises the staff and all functions related to front desk activities

Responsibilities:

Checking patients in and out

Scheduling

Review and work the DAR to reconcile/correct accounts as necessary

Communicates with other clinical and ancillary departments to improve patient care and satisfaction

Training of new staff and assuring excellent customer service while adhering to policies and procedures; correspond with billing department and credentialing specialists to keep staff updated with insurance changes and coverage including participation grids

Review staffing work production and assure staff is securing insurance information and performing insurance eligibility and verification

Data entry and obtaining necessary referrals/authorizations in a timely efficient manner

Assure cash draws are accurate and closed out properly

Assist with deposit preparation as necessary

Triage and handle patient issues at front desk

Work with practice management to resolve conflicts as they arise

Cover for staff as necessary with all functions related to front desk to assure efficient work flow

Perform other duties as required

Requirements:

HS previous experience in Medical Office preferred Diploma/GED

Physician Practice experience preferred

At Catholic Health Services of Long Island your well-being comes first, with comprehensive compensation and benefits; our offerings go beyond the basics. In addition to multiple medical plans, life insurance, generous paid time off and flexible spending accounts, we also offer substantial tuition reimbursement, an employer funded pension plan and several savings plan options for your future.

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  • St. Francis, Roslyn, New York, United StatesRemove
  • Administrative / Business Support, Roslyn, New York, United StatesRemove
  • St Francis, Roslyn, New York, United StatesRemove