Director-Risk ManagementFacility: Good Samaritan Hosp Med Ctr Location: West Islip, NY Department: Medical Staff Affairs Category: Leadership Schedule: Full Time Shift: Day shift Hours: 9a-5p ReqNum: 6019594
Director of Risk Management
Good Samaritan Hospital Medical Center is a 537- bed (including 100 nursing home beds) teaching hospital and a member of Catholic Health Services of Long Island. With almost 900 physicians on staff, and a level II Trauma Center, we care for well over 100,000 patients annually across the south shore of Long Island. Our reputation for excellence is built on great choices and empowered leadership, and fosters a team that's focused on evidence based practice, continual learning and exceptional quality of care.
The Director of Risk Management provides leadership and direction for a comprehensive Risk Management, High Reliability Patient Safety Program.Promotes safety for patients and staff, assuring through education, training and process the mitigation of risk for the organization.
Provides leadership and direction in accordance with system and facility goals and policies
Demonstratives fiscal accountability, aligning operational and financial results
Works effectively with all levels of staff from physicians to executive leadership to line employees
Develops the strategy and provides oversight for the implementation and maintenance of risk reduction activities.
Responsible for identifying and communicating regulatory requirements
Designs, implements and maintains a direct referral system for staff to report unexpected events and potential claims
Oversees the reporting of potential claims and suits to the appropriate carriers/TPA
Monitors high risk medical malpractice cases and presents cases at the quarterly claims meeting, oversees requests for discovery from defense counsel
Attends claims review meetings and participates with CHS RM regarding disposition of cases
Identification and reporting of events meeting DOH definition for NYPORTS
Oversees Patient Safety Program including Patient Safety Champions and Coach Program
Oversees activities related to data collection, data review, analysis and dissemination of patient safety information (SSE classification)
Reviews safety event data from safety event reporting databases (Midas)
Identifies trends, risk factors
Collaborates with healthcare teams to rapidly identify risk, employ prevention and risk reduction strategies
Demonstrates expertise and leads root cause analysis of serious safety events
Oversees the dissemination of patient safety reports to key stakeholders
Demonstrates expertise in use of Midas
Oversees the implementation of patient safety/high reliability education, on-going training and employee orientation
Promotes a culture where errors and near-misses are openly discussed and used as learning opportunities
Conducts patient safety rounds to gather information and coach/educate staff on a regular basis
Actively participates in hospital committees as appropriate (PI, Safety/EOC, Credentials, etc.) as well as the daily safety huddle
Review policies and procedures and resolve issues of import to risk management including informed consent, DNY, FHCDA, withdrawal of life support, etc.
Communicates and coordinates with health professionals, defense counsel and others regarding the receipt, investigation and resolution of incidents and potential claims involving patients
Assists in mitigation of patient complaints; while coordinating GSHMC responses
Oversees and participates in the patient grievance process
Coordinates surveys by regulatory agencies with necessary follow-up communication and action plans
Prepares material necessary for renewal of primary and excess insurance policies at the request of CHS RM
Oversees product recall process
oversees the coordination of worker's compensation cases, the development and implementation of strategies to improve occupational health programs and reduce employee injuries and accidents, participates in workforce safety initiatives.
Master's degree in healthcare, business, or related field
Must have a valid NYS RN license
C.P.H R. M. (ASHRM) certification required, CPPS and/or CHPC, a plus
Strong Leadership and relationship building, writing and computer skills, detail oriented
At least 5 years of experience in Risk Management
At least 5 years in a leadership role
Experience coordinating and writing responses to regulatory and legal inquiries
Experience evaluating Medical Malpractice cases and familiarity with the Medical Staff Credentialing Process
At Catholic Health Services of Long Island your well-being comes first, with comprehensive compensation and benefits; our offerings go beyond the basics. In addition to multiple medical plans, life insurance, generous paid time off and flexible spending accounts, we also offer substantial tuition reimbursement, an employer funded pension plan and several savings plan options for your future.