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Telesitter (Internal Position)

Facility: Good Samaritan Hosp Med Ctr Location: West Islip, NY Department: Telesitter Category: Direct Care / Aides Schedule: Part Time, With Weekend and Holiday rotation Shift: Evening shift Hours: 3-11pm ReqNum: 6022872 Internal Position


Good Samaritan Hospital Medical Center is a 537- bed (including 100 nursing home beds) teaching hospital and a member of Catholic Health Services of Long Island. With almost 900 physicians on staff, and a level II Trauma Center, we care for well over 100,000 patients annually across the south shore of Long Island. Our reputation for excellence is built on great choices and empowered leadership, and fosters a team that's focused on evidence based practice, continual learning and exceptional quality of care.

The Telesitter provides continuous observation and surveillance of assigned patients. First line of action is to verbally redirect the patient from engaging in at risk behaviors. Summons the nursing staff if the patient requires assistance. Knowledgeable and supportive of patient and institutional confidentiality and related hospital policies.

Responsibilities will include:

Demonstrates understanding and proficiency of the use of the AvaSys TeleSitter Solution software.

Maintains visual observation at all times. Verbally redirects patient over digital 2-way audio device that is in patient room.Immediately summons the nursing staff if the patient requires assistance.

Demonstrates the knowledge and skill necessary to provide the appropriate observation to the patient population requiring AvaSys monitoring.

Participates in report with on-coming monitor staff when arriving for shift, and upon completion of shift. Reviews pertinent information and behaviors.

Provides patient with explanations as necessary but does not counsel or provide opinions.

Provides floor staff with information in a timely fashion when patient appears to pose a threat to themselves or others. Participates in a collaborative identification and reporting of patient safety issues. Assures patient environment safety. Seeks assistance with removal of any potential safety hazard from room and reports findings to appropriate staff members.

Demonstrates safe work practice and attitude, follows safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and department safety programs.

Maintains patient dignity and privacy


High school graduate of G.E.D. with general knowledge of the hospital setting

Must have current and unrestricted Medical license; NP's must have current RN license and current NYS AANP or ANCC certification.BLS and ACLS required. DEA registration required for those with discharge responsibilities.

Capable of continuous monitoring of up to 16 patients on one screen at one time and remains alert at all times while on duty

Ability to communicate effectively with patients using a microphone and headset and with hospital staff and respond quickly to patient behavioral changes

Ability to use discretion and courtesy when working with patients, visitors, and staff

Basic computer operation skills and Basic Microsoft windows experience

Efficiency in multitasking

Ability to prioritize simultaneous situations

Previous experience in a hospital environment preferred

Previous clinical experience preferred

Previous direct patient care experience preferred

Certification preferred (Nurse Assistant/Medical Assistant)

At Catholic Health Services of Long Island your well-being comes first, with comprehensive compensation and benefits; our offerings go beyond the basics. In addition to multiple medical plans, life insurance, generous paid time off and flexible spending accounts, we also offer substantial tuition reimbursement, an employer funded pension plan and several savings plan options for your future.

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